A Model of Information Technology Strategic Plan for the Government Sector

Information Technology (IT) is strategic for organization management, although many companies lack IT governance and planning, skilled people, defined and institutionalized methods and procedures, internal controls and indicators, as well as agreements service levels and information security, legality, and economy. In this scenario, one needs a minimum of organization and control in the use of resources to boost technical and administrative efficiency, with a focus on IT governance. An Information Technology Strategic Plan (ITSP) aims at discovering the resources and IT in an organization, to direct the technological and information architecture to its strategic objectives. The Brazilian Government issued a Normative Instruction (NI04) for public organizations to develop IT Strategic Plans so that they can purchase products and services. In order to help organizations develop, control and manage their ITSPs, a model was created that defines a set of auxiliary steps in the construction of the ITSP. Throughout this article we present a ITSP development and management model, its evaluation, and our conclusions after that.